Terms & Conditions

1. Acceptance

By creating an account, accessing, or using ReviveLead, you agree to these Terms. If you do not agree, do not use the Services.

2. The Service

ReviveLead is software for international B2B real-estate agencies and businesses, designed to organize leads, manage follow-ups, automate workflows, and support lead recovery.

3. Eligibility and Accounts

You must provide accurate information and keep your account information reasonably current. You are responsible for protecting your credentials and for activity performed through your account.

4. Business Customers

If you use ReviveLead on behalf of a business or agency, you represent that you have authority to do so. The organization is responsible for its authorized users and their use of the Services.

5. Customer Data and Ownership

You retain ownership of the leads, contacts, notes, files, messages, and other content you submit to ReviveLead. You grant ReviveLead the limited rights necessary to host, process, transmit, display, and otherwise handle that content to provide the Services.

6. Customer Responsibility for Lead Data

You are responsible for ensuring that you have the legal right, required permissions, and appropriate notices to upload, process, or contact people whose information you provide to ReviveLead. You must comply with applicable privacy, marketing, telecommunications, and data-protection laws.

7. Acceptable Use

You must not use ReviveLead to violate applicable law, infringe rights, upload malicious code, obtain unauthorized access, disrupt the Services, abuse or overload infrastructure, send unlawful or deceptive communications, or process data without appropriate authority.

8. AI and Automated Features

ReviveLead may provide AI-generated lead analysis, recommendations, messages, and automated assistance. AI output is not guaranteed to be accurate or complete. Customers must review AI-generated content before sending, publishing, or relying on it.

9. Lead and Revenue Outcomes

ReviveLead is designed to support lead recovery and revenue generation. Where ReviveLead expressly offers a specific recovery or revenue guarantee for a particular plan or commercial arrangement, the applicable written offer will define the eligibility criteria, measurement method, scope, exclusions, and claim process. No general outcome guarantee is created merely by using the Services.

10. Subscriptions and Billing

ReviveLead may offer monthly and annual subscriptions. Applicable pricing, billing frequency, usage limits, taxes, and payment terms will be presented at purchase. Payments may be processed by Razorpay.

11. Cancellation and Refunds

Customers may cancel subscriptions at any time. Monthly subscription charges are non-refundable except where required by applicable law or expressly stated otherwise.

For annual subscriptions, cancellation does not provide a refund of the remaining paid period. The subscription remains active through the end of the period already paid for.

12. Price Changes

ReviveLead may change pricing. Where a price change affects an existing subscription, we will provide notice before the change applies to the next billing cycle, subject to applicable law and any contractual commitments.

13. Suspension and Termination

We may suspend or terminate access where reasonably necessary because of fraud, abuse, illegal activity, security risk, non-payment, material Terms violations, or to comply with law. We may also take measures necessary to protect customers and the Services.

14. Data After Cancellation

After cancellation or termination, customer data may be retained for a defined operational retention period before deletion, subject to applicable law, backups, and legal requirements. Any data-export functionality available at the relevant time will be governed by the applicable product terms.

15. Third-Party Services

ReviveLead may integrate with authentication, infrastructure, payment, email, AI, analytics, and other third-party services. Your use of a third-party service may be subject to its separate terms and policies.

16. Intellectual Property

ReviveLead and its licensors retain all rights in the software, interface, branding, designs, documentation, technology, and other materials provided by ReviveLead, excluding customer content. These Terms do not transfer ownership of ReviveLead intellectual property.

17. Feedback

Suggestions and feedback you provide may be used by ReviveLead to improve the Services without compensation, provided that confidential information is not improperly disclosed.

18. Availability

We aim to provide reliable Services but do not guarantee uninterrupted or error-free operation. Maintenance, upgrades, security incidents, third-party failures, and circumstances beyond our reasonable control may affect availability.

19. Disclaimers

To the maximum extent permitted by applicable law, the Services are provided on an "as is" and "as available" basis. ReviveLead does not guarantee that the Services will always be uninterrupted, completely secure, or error-free.

20. Limitation of Liability

Any limitation of liability applicable to a particular subscription, order, or commercial agreement will be governed by that agreement and applicable law. Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or limited.

21. Indemnification

To the extent permitted by applicable law, you agree to defend and indemnify ReviveLead and its personnel from third-party claims arising from your unlawful use of the Services, violation of these Terms, or infringement of third-party rights.

22. Governing Law

These Terms are governed by the laws of India, subject to mandatory applicable law.

23. Jurisdiction

Subject to applicable law and any mandatory dispute-resolution requirements, courts located in Delhi, India will have jurisdiction over disputes arising from these Terms.

24. Changes

We may update these Terms from time to time. Material changes may be communicated through the Services or other reasonable means. Continued use after the effective date constitutes acceptance to the extent permitted by law.

25. Severability

If any provision is found unenforceable, the remaining provisions remain effective to the extent permitted by applicable law.

26. Entire Agreement

These Terms, together with applicable order forms, subscription terms, data-processing agreements, and other written agreements, govern your use of the Services.

27. Contact

For general, account, billing, or technical support, contact support@revivelead.io.

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